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IBM M8010-238 Exam Syllabus Topics:

IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?

A) Sourcing and procurement of goods and services.
B) Personalization and marketing across all channels.
C) Servicing customer needs across multiple channels.
D) Selling and fulfillment across channels.

2. What are the key trends driving the Commerce space?

A) Businesses are becoming product-centric.
B) None of the above.
C) Customers expect highly personalized and rich interaction.
D) Customers want to simplify shopping by using one channel for a given transaction.

3. WebSphere Commerce helps businessesto deliver and manage BRAND EXPERIENCE across which of the following channels and touchpoints?

A) All direct channels.
B) Both direct and extended channels like social networks.
C) Web, mobile, callcenter, and in-store.
D) All direct channels including mobile touchpoints.

4. IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A) Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.
B) Manufacturing, High Tech,Communication/Media/Entertainment, LifeScience, and Education.
C) Manufacturing, HighTech, Communication/Media/Entertainment/ LifeScience, Consumer.
D) LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

Solutions: