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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

Question 1

What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A. How do you market and promote the value that IT brings to your organization?
B. How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?
C. How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?
D. How do you continue to deliver applications and services that meet or exceed service level agreements?

Question 2

What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A. Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
B. It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
C. Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.
D. It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.

Question 3

Where can you find license SKU and pricing information for HP BSM Network Management?

A. www.hp.com/software
B. Pricing Guides on HP Partner Central
C. BSM datasheets
D. Sales Awareness Webinars

Question 4

What is a CIO's primary responsibility?

A. aligning IT Services with the business needs and goals of the company
B. providing in-depth Service Desk analytics
C. providing performance test metrics that add value to the business
D. amortizing hardware expense costs

Question 5

Which HP value statement will resonate with the persona involved in Network Management?

A. Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
B. Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
C. Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
D. Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.

Solutions: