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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. A user is experiencing difficulty activating a second device using BlackBerry@ Web Desktop Manager. What should be checked in BlackBerry Administration Console to ensure a second device can be activated?

A) BlackBerry Controller
B) Enterprise Proxy
C) License limit
D) Email profile

2. Which of the following is needed to successfully add an account to a BlackBeriy 10 (BB10) device?

A) Accounts can only be added after business hours
B) Network connectivity to the service which hosts the account
C) Scanned code with the account information
D) Hashed password for the account

3. When a user tries to delete an application, there is no trash bin icon. What type of application is this?

A) Core BlackBerry 10 (BB10) application
B) Third-Party BlackBerry Application
C) Enterprise Java application
D) Core BlackBerry 7 (BB7) application

4. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
B) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
C) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.
D) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.

5. How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?

A) The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
B) The Wi-Fi profile will have a briefcase icon next to it.
C) The Wi-Fi profile will have a lock icon next to it.
D) There is no way for a user to tell which profiles have been pushed.

Solutions: