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HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) manager of applications support
B) director of mobile applications
C) director of distributed systems
D) director of service management

2. Which definition most accurately describes the Operations Bridge IT process improvement known as "Team"?

A) co-operative working across diverse customer IT management groups
B) HP Sales and Pre-Sales working together to close a deal
C) understanding the relationship between customer IT management personas
D) enhancing the HP sales and customer IT management relationship

3. Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?

A) VP of operations
B) director of distributed systems
C) director of applications support
D) director of service management

4. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) vendor and tool consolidation
B) lowering total cost of ownership
C) reduction in event rates
D) assured IT Infrastructure uptime
E) return on investment
F) operational and capital expense reduction

5. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

A) Approximately 50 percent
B) Less than 15 percent
C) Approximately 25 percent
D) Approximately 75 percent

Solutions: