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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HR Knowledge Domain: People | Approx. 34% | - Employee Engagement and Retention - Talent Acquisition and Retention - Learning and Development - HR Strategic Planning - Total Rewards |
| Topic 2: HR Knowledge Domain: Organization | Approx. 28% | - Structure of the HR Function - Employee and Labor Relations - Organizational Effectiveness and Development - Workforce Management |
| Topic 3: HR Knowledge Domain: Workplace | Approx. 38% | - Risk Management - Corporate Social Responsibility - US Employment Law and Regulations - HR Technology and Data |
| Topic 4: Behavioral Competencies | - Consultation - Relationship Management - Communication - Ethical Practice - Leadership and Navigation - Global and Cultural Effectiveness - Critical Evaluation |
1. What are the four common phases of the employee life cycle according to the Society for Human Resource Management (SHRM)?
A) Attraction, on boarding, retention, separation
B) Talent acquisition, performance, payroll, of f Boarding
C) Application, selection, training. compensation
D) Recruitment, integration, development, transition
2. Which HR strategy should have the greatest impact on promoting a culture that embraces corporate social responsibility (CSR) and corporate philanthropy?
A) Build a strong partnership with corporate CSR leaders to make HR's efforts more visible.
B) Incorporate CSR concepts into learning and development programs.
C) Use CSR initiatives to recruit, develop, engage, and retain employees.
D) Conduct a survey on employee views of CSR and specifically target corporate philanthropy.
3. An HR business partner (HRBP) in a large organization has recently been dealing with various issues with the chief human resource officer (CHRO). The HRBP reports to the CHRO. The CHRO does not consistently and clearly communicate information regarding business and strategic issues to the HRBP. The lack of communication has been presenting problems, as the HRBP's internal clients look to the HRBP for information and guidance on all HR topics and initiatives. As a result, the HRBP is often uninformed and unable to assist the clients. The lack of communication and transparency by the CHRO has been negatively impacting the HRBP and the HRBP's clients. The HRBP spends a lot of time trying to get information and often is unprepared to address client issues. In some cases, clients have received HR-related information ahead of the HRBP. Unfortunately, the CHRO has operated in this manner for years, with HR employees often feeling isolated from information and not feeling like they are part of a coherent unit. Despite this, the CHRO has expressed to the HRBP a belief that they have a very effective working relationship with one another.
The HRBP wants to provide suggestions to the organization's executives about how to improve communication within the company, but the CHRO does not include the HRBP in strategic discussions that the CHRO has with other executives. What should the HRBP do?
A) Schedule a meeting with the CHRO to explain the HRBP's suggestions.
B) Write an email to the CHRO explaining the suggestions of the HRBP.
C) Meet with other executives informally to share the HRBP's suggestion.
D) Email the CHRO asking if the HRBP may attend the next strategic discussion meeting.
4. Which of the following action steps should the HR director take first in assisting the COO?
A) Meet with the division leaders to gauge their understanding of the focus teams and challenges they have experienced.
B) Facilitate a meeting between the COO and the division leaders to discuss obstacles and future timelines.
C) Sit in on the next focus teams, meetings to observe discussions and interactions.
D) Design an employee feedback survey to better understand the perspectives of the focus teams.
5. In what type of interview would the following question MOST likely be asked? "Tell me about a time when your team failed to accomplish a goal. How did you lead your team to achieve the goal in the end?"
A) Behavioral interview
B) Stress interview
C) Case interview
D) Unstructured interview
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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