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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• Understanding Lines and Groups
• Configure Interaction Media Server
• Reporting Tables
• Overview of Interaction Center Business Manager
• Database Server
• Using Response Management Libraries
• Using Interactive Update Client
• Licensing Users and Stations
• DNS Server
• Interaction Center Platform Overview
• Log Retrieval Assistant
• Interactive Update Provider Overview
• IC Licensing Overview
• Introduction to PureConnect Application Suite
• SIP Station Configuration
• Site Information
• Configure SIP addresses
• Configuring Client Button and Queue Columns
• Basics of Interaction Reporter
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• SIP Line Configuration
• Running Setup Assistant
• Configuring ACD
• License Management and Allocation
• Basics of Interaction Supervisor
• Configure Regionalization
• Installing IC and Interaction Media Server
• Directory Server
• Security and Compliance Enhancements
• Overview of Client Templates
• Introduction to ACD Tools
• New License Generation
• Managed IP Phone Configuration and Templates
• Status Messages, Account Codes, and Wrap-up Codes
• Post Installation Configuration
• Managed IP Phone Network Provisioning
• Configuring Stations
• Interaction Center Architecture
• Configure Line Groups
• Managing Licenses
• Codecs
• Identify the components of the Interaction Administrator interface
• DHCP
• Workgroups ACD Skills
• Understand the configuration options available for ACD/Skills-Based routing
• IC Survey File
• Dial Plan

What is the duration, language, and format of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

• There is a time limit of 120 minutes for the exam.
• The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
• The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
• This exam is offered in only English.

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Study Guide

Genesys GE0-707 Exam Syllabus Topics: