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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A) A Pricing Variable, with type as Price and charge type as Recurring
B) A Pricing Plan Entry, with type as Price and charge type as Recurring
C) A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
D) A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

2. An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A) Duplicate the third-party pricing application prices into the Salesforce Price list.
B) Install the "Third Party Pricing Application" DataPack from the Process Library.
C) Use the external pricing feature to send and receive pricing requests from an external pricing engine.
D) Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,

3. When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

A) Configure a custom Salesforce Service Cloud console.
B) Assign the relevant lightning pages to the energy company's service agent user profile
C) Configure custom OmniScripts and FlexCards to cover the requirements.
D) Configure the Energy and Utilities Contact Center Console available m the process horary

4. An energy company is looking to track relationships with their electricity and gas business-to-consumer (B2C) subscribers and differentiate them from their business-to-business (B2B) corporate accounts.
Which two functionalities should the energy and utilities consultant use for the customer data model?

A) Use Contacts just for B2B scenarios.
B) Use the Consumer Account record type
C) Use the Account Contact Relation object
D) Enable Person Accounts to model consumers.

5. An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A) Configure Integration Procedure to fetch the data from the third-party system using available APIs.
B) Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
C) Configure integration with Meter Data Management System
D) Configure integration with Customer Information System.
E) Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,

Solutions: